Privacy Policy

Kind Funerals aim to be fair and transparent with the way we collect and use personal information.

What we collect

We may collect the following information via booking forms, contact and feedback forms:

• Contact information including name, address and email address.
• Demographic information such as postcode, preferences and interests.
• Information about your pet.
• Other information relevant to service provision.

What we do with the information

We require this information to understand your needs and provide you with a better service.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Right to access your information

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact your local branch. This is free of charge.

Right to rectify information 

If you believe that any information we are holding on you is inaccurate or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Retention of information

We won’t retain personal data for any longer than is necessary for the purpose it was obtained for. We will only retain information for a reasonable amount of time.

How to withdraw consent 

You can withdraw your consent for us to hold your information by contacting us. You can unsubscribe from any of our marketing by contacting Kind Funerals head office by email hello@kindfunerals.com.

Cookies and Tracking Technologies

We use cookies to personalise content, ads and to analyse our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

You can see which cookies we use here in our: Cookie Policy

We use Google Ads and Tracking – you can read their privacy policy here: How Google uses information from sites or apps that use our services – Privacy & Terms – Google

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.